Frequently Asked Questions

Does this replace the Wi-Fi in my house?

No. The Helium Hotspot creates a Long-Fi radio signal and routes packets from low-power devices in your area that use LoRaWAN and have been deployed to the Helium Network. Typically these are devices such as GPS trackers, environmental sensors, weather meters, etc., that only need to transmit and share small bits of information. The Hotspot uses your existing Internet (via WiFi or Ethernet) to deliver the data packets sent by devices. It does not replace internet or cellular service for regular devices like computers and smartphones.

Can I connect my phone or computer to Hotspots?

No. The network is only meant devices that use LoRaWAN.

What devices can use the network?

Anything that sends data via LoRaWAN. This means everything from asset trackers, to soil sensors in farms, to tracking the water level of bottles in water coolers.

What is a Proof-of-Coverage (PoC) Challenge?

A Challenge requires a small group of hotspots to prove that they are in the location that they say they are. If they truly are there and online, and within radio distance of each other, then they can hear the “call” and respond as a witness to validate their position.

What if I’m in a rural area, or the only hotspot in my area? Can I still earn rewards?

Hotspots earn by providing and validating network coverage provided by other hotspots. This includes both sending a challenge over the internet or validating coverage of other hotspots within range.
It’s best to have at least one or two other hotspots within radio range of you so that you can participate in PoC Challenges to earn rewards a higher rate of HNT. If you are the only Hotspot in your area, you can still earn HNT if a device uses your Hotspots and by initiating the Challenges. Tokens are distributed based on these economics.

Can I have more than one Hotspot at the same location?

If Hotspots are too close – less than 300 meters – they will not be eligible twitness each other as part of POC challenges and may compete with each other for challenges. Their overall participation in Proof-of-Coverage would be impacted also, since rewards are also density based. Proof of coverage rewards good, wide coverage. You’ll earn more HNT if you do this.

How do I earn Helium?

Once deployed via the Helium Wallet and fully synced, there are five ways your Hotspot earns HNT.

How much Helium can I earn?

Hotspot earnings are imprecise and hard to predict for many reasons. Primarily this is due to the number of variables that account for HNT earnings at any given time. Do your own research and work hard to optimize your deployments. Better coverage yields more HNT.